DEPARTMENT QUALITY SYSTEM

Vision of the Department

The civil aviation sector in our country has been developing continuously since the beginning of the 2000s. For this reason, the vision of our department is to assist the industry in raising qualified personnel needed by the industry and to be the department preferred by students in line with this goal.

Mission of the Department

To be an educational institution that constantly develops and renews itself within the framework of national and international standards in civil aviation education.

Quality Committee Members of Transportation Services Department

Asst. Prof. Dr. Serdar OKAN

Lecturer Mustafa Fatih YÜCEL

Duties and Functioning of Department Quality Committee

1-) The Committe, at the end of each academic year; It makes written suggestions to the department committee on the improvement of education-training and research-development activities in terms of quality.

2-) The Committee reviews the quality activities at the beginning of each academic year, identifies the existing problems when there is a problem, and makes suggestions to the department committee to correct these problems.

External Stakeholders of the Department

Public institutions operating in the civil aviation sector in our country; Ministry of Transport and Infrastructure, General Directorate of Civil Aviation and State Airports Administration. Institutions in the private sector are Airline Companies, Ground Handling Organizations and other private sector aviation institutions.

Internal Stakeholders of the Department

Students currently studying in the department and students who have graduated from the department.

Performance Evaluation Criteria of the Department

Employment rate of graduates from the department and feedback from organizations that employ graduates.

Department's Performance Goals

ACADEMIC

Academic Personnel Planning of the Department

Academic Personnel Planning of the Department is carried out within the framework of "Regulation on Determination and Use of Academic Personnel Norm in State Higher Education Institutions".

Development Opportunities of Academic Personnel

It is possible for academic personnel to participate in education or academic activities organized both at domestic and abroad in order to develop and train themselves, provided that legal processes are fulfilled. In addition, academic personnel can attend the project and academic publication writing trainings given by the BAP unit.

EDUCATION

Student Admission Requirements of the Department

To be successful in the TYT exam conducted by the Student Selection and Placement Center (ÖSYM). Admission conditions for foreign students are announced on the university's website at the beginning of each academic year.

Student Qualification Requirements

In order to obtain an associate degree in Civil Air Transport Management and Civil Aviation Cabin Crew Training, students must;

• Having passed all the courses in the curriculum with at least a DC degree,
• A minimum grade point average of 2.0 out of 4.00

Number of Students of the Department:

Total: 287 Women: 106 Men: 171

Graduation Requirements

Students who successfully complete all 120 ECTS courses in the program and achieve a weighted grade point average of at least 2.00 out of 4.00 are entitled to graduate. In addition to successfully completing the courses, students have to complete the undergraduate thesis.

Employment Opportunities for Graduates

Students who graduate from the department can find employment in aviation-related public institutions. In addition, he can find work in other aviation-related private sector companies, especially ground handling companies operating in the sector.

Educational Process in the Department

The curriculum of the department is reviewed at the end of each semester, and the proposals for changes in the curriculum are discussed at the departmental committee and necessary changes are made.

Education takes place in two different areas.

a) In the classroom area,

b) In practice (such as technical trips to airports).

Current Education Curriculum of the Department

Students who successfully complete the program will be able to;

1. To be able to explain general concepts related to civil aviation,
2. Services related to Terminal services, passenger services and ground handling services at airports are provided in line with the standards specified by national and international organizations,
3. To be able to conduct information and opinions verbally and in writing to colleagues and service recipients within the organization in accordance with the corporate culture in organizations operating in the civil aviation sector,
4. To have information about aviation safety and aviation security in air transportation,
5. To be able to use decision making and communication skills in the civil aviation sector,
6. To be able to apply the knowledge and skills acquired in the sector,
7. To gain the level of foreign language knowledge required in the sector,
8. To have sufficient awareness of environment, occupational health and safety in related to the aviation sector,
9. To be able to work individually and as a team and take responsibility,
10. To be able to use information technologies effectively in the sector.

Consultancy Services Offered to Students

Consultancy services are provided under 4 headlines. These are;

1. Course selection and registration: During the course selection process, students get consultancy services by contacting their academic advisors.
2. Participation in exchange programs (Farabi, Mevlana etc.): Announcements are made to the students on the official website of the university every academic semester.
3. Employment: Students are informed about the sector and working conditions in which they can be employed collectively at least once during the semester. Apart from these, each student who requests is given information about the sector in which they can be employed and their working conditions.
4. Internship: Necessary information is given to the students about the optional internship application. Necessary guidance is given to students who want to do internship.

Opportunities to Participate in Exchange Programs

Students who want to participate in exchange programs can apply to Mevlana and Farabi programs through the Foreign Relations Office. Department coordinators provide the students with the necessary support during the application and subsequent processes.

Club Counseling Activities Conducted by Department Academics

Model Aircraft Club: The academic consultancy of the club is provided by one of the faculty members of the department, Lecturer Serdar OKAN.

Department of Transportation Services Unit Activity Reports

 

 

• 2023-2024 Academic Year Civil Air Transport Management Program Self-Evaluation Report (Please click to download / view..)
• 2023-2024 Academic Year Peer Review Civil Aviation Transportation Management Program
• 2022-2023 Academic Year Civil Air Transport Management Program Self-Evaluation Report (Please click to download / view..)
• 2022-2023 Academic Year Peer Review Civil Aviation Transportation Management Program
• 2020-2021 Academic Year Civil Air Transport Management Program Self-Evaluation Report (Please click to download / view..)
• 2020-2021 Academic Year Peer Review Civil Aviation Transportation Management Program

LESSONS

Lesson Code	Lesson Name	T+U
Ders Kodu	Ders Adı	T+U
AITB191	Principles of Atatürk and History of Turkish Revolution - I	2+0
SHU 101	Introduction to Civil Aviation	2+0
SHU 105	Ground Handling and Ramp - I	2+0
SHU 107	Passenger Service - I	2+0
SHU 113	Basic Flight and Aircraft Knowledge	2+0
TDB 101	Turkish Language - I	2+0

 

Lesson Code	Lesson Name	T+U
AITB192	Principles of Atatürk and History of Turkish Revolution- II	2+0
SHU 102	Airport and Airport Equipment	2+0
SHU 106	Ground Handling and Ramp - II	2+0
SHU 108	Passenger Service - II	2+0
SHU 112	Principles of Law	2+0
TDB 102	Turkish Language - II	2+0
YDB 118	Foreign Language - II	4+0

 

2. CLASS

Lesson Code	Lesson Name	T+U
SEC 201	Elective (4 courses to choose)	2+0
SHU 201	Basic Operation	2+0
SHU 205	Professional Foreign Language - I	4+0
SHU 207	Aviation Meteorology	2+0
SHUISEC203	Reservation and Ticketing - I	2+0
SHUISEC205	Travel Agency	2+0
SHUISEC207	Commercial Law	2+0
SHUISEC209	Finance in Aviation Businesses	2+0
SHUISEC211	Occupational Health and Safety	2+0
SHUISEC213	Turkish Tax System	2+0
SHUISEC215	First Aid and Health Information-I	1+1
SHUISEC217	Labor and Social Security Law	2+0
SHUISEC219	Basic Conversational English-I	0+2
SHUISEC221	Civil Air Transport Management Practices-A	0+2
SHUISEC223	Logistics	2+0
SHUISEC225	Macro Economy	2+0

 

Lesson Code	Lesson Name	T+U
SEC 202	Elective (4 Courses to choose)	2+0
SHU 206	Professional Foreign Language - II	4+0
SHU 208	Flight and Industry Safety Management	2+0
SHU 210	Dangerous Goods in Aviation	2+0
SHUISEC202	Organizational Communication in Aviation Businesses	2+0
SHUISEC204	Reservation and Ticketing -II	2+0
SHUISEC206	Marketing Management	2+0
SHUISEC208	Cost Accounting	2+0
SHUISEC210	Business Statistics	2+0
SHUISEC216	First Aid and Health Information - II	1+1
SHUISEC220	Basic Conversational English -II	0+2
SHUISEC222	Civil Air Transport Management Practices -B	0+2
SHUISEC224	Airline Business	2+0
SHUISEC226	Entrepreneurship	4+0
SHUISEC228	Air Traffic Rules and Services	2+0
SHUISEC230	General Accounting	2+0
SHUISEC232	Public Finance	2+0
SHUISEC234	Communication and Navigation Systems	2+0
SHUISEC236	Aviation Mathematics	2+0

 

CABIN CREW TRAINING PROGRAMME LESSONS

Lesson Code	Lesson Name	T+U
AITB191	Principles of Atatürk and History of Turkish Revolution -I	2+0
SHKH101	Aviation Security	2+0
SHKH103	Introduction to Civil Aviation	2+0
SHKH105	Aviation Terminology	2+0
SHKH107	Airport Management and Business	2+0
SHKH109	Basic English-I	4+0
SHKH111	Aviation English - I	4+0
TDB 101	Turkish Language - I	2+0

 

Lesson Code	Lesson Name	T+U
AITB192	Principles of Atatürk and History of Turkish Revolution -II	2+0
SHKH102	Introduction to Cabin Crew	2+0
SHKH104	Health Information and First Aid in the Cabin	2+0
SHKH106	Ground Services Management	2+0
SHKH108	Basic Flight and Aircraft Knowledge	2+0
SHKH110	Basic English-II	4+4
SHKH112	Aviation English-II	4+0
TDB 102	Turkish Language-II	2+0

 

2. CLASS

Lesson Code	Lesson Name	T+U
SEC 201	Elective (4 Courses to choose)	2+0
SHKH201	Advance English I	4+4
SHKH203	Normal Situation Procedures	2+0
SHKH205	Catering and Service Techniques	2+0
SHKH207	Crew Resource Management	2+0
SHKSEC201	Occupational Health and Safety	2+0
SHKSEC203	World Cultures and Destinations	2+0
SHKSEC205	Flight Psychology and Physiology	2+0
SHKSEC207	Professional English -I	4+0
SHKSEC209	Protocol and Etiquette	2+0
SHKSEC211	Crew Planning	2+0

 

Lesson Code	Lesson Name	T+U
SEC 202	Elective  (4 Courses to Choose)	2+0
SHKH202	Advance English - II	4+4
SHKH204	Emergency Procedures	2+0
SHKH206	Safety Management System	2+0
SHKH208	Aviation Meteorology	2+0
SHKH210	Professional English – IV	4+4
SHKSEC202	Diction ( Effective Speaking and Announcement Techniques)	2+0
SHKSEC204	Dangerous Goods Training	2+0
SHKSEC206	Personel Care and Elegance	2+0
SHKSEC208	Professional English - II	4+0
SHKSEC210	Behavioral Sciences	2+0
SHKSEC212	Air Law	2+0